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In-Bound Channel Management

Adequate, affordable inbound calling capacity is critical for partners, especially those that service businesses. KD-Mobile Telecom includes two inbound channels with every Phone-number and DID. We permit bursting above this per DID channel allocation. Users that consistently require more than two channels per DID should purchase additional channels. The KD-Mobile Telecom platform manages inbound channels to assure that partners are able to design and deliver the solutions their customers demand. Applications that demand Inbound Channel-Management include:

Toll-Free Numbers – call centers that utilize toll-free numbers need instantaneous access to thousands of inbound channels. KD-Mobile Telecom has the capacity to accommodate the demands of high-volume inbound call centers.

PRI Replacement – increasingly businesses are swapping their TDM trunks for SIP trunks. PRIs allow a business to have a large number of DIDs that share a limited number of channels (23 channels in the case of a PRI). KD-Mobile Telecom Reseller /partners can offer customers the ability to have hundreds of DIDs / Phone-numbers, and share the aggregate Channels.